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225 Sheldon Drive, Unit # 24, Cambridge, ON, N1T 1A1

Water Softeners

Designed to remove calcium, magnesium, and other unwanted minerals in hard water. Water softeners keep the water in your home soft, clean and pure. Softened water is more compatible with soap and extends the lifetime of plumbing.

Benefits of Using a Water Softener

  • Lower energy consumption by reducing scale build-up in water heaters
  • Reduce the amount of soap needed to create a lather
  • Help maintain plumbing fixture appearance and function
  • Enjoy the feel of softened water when washing

How Water Softeners Work:

  1. Our water softeners use an ion exchange system where hardness ions (calcium and magnesium) are exchanged for sodium (salt) or potassium (salt) ions within the resin tank of the system.
  2. When water flows through the tank it comes in contact with small resin beads that are covered with sodium or potassium ions.
  3. As the water flows through the resin beads, the calcium and magnesium ions trade places with the sodium ions. That is why softened water becomes higher in salt content.
  4. Eventually as larger volumes of water is softened the beads become exhausted and contain nothing but calcium and magnesium, thus requiring recharge. That is why you need to put bags of salt in the brine tank.
  5. The brine tank is either beside the resin tank or is packaged together with the resin tank as a single unit.
  6. Recharging the mineral tank works exactly the same way as softening the water except in reverse. The calcium and magnesium again swap with sodium or potassium rich solution from the brine tank, and the excess minerals are rinsed into the wastewater drain.
  7. This system meters the water usage over time and only regenerates when needed.

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Additional Information

Determine the size of water softener you need

The formula to calculate your daily hardness removal requirement is detailed below

Number of people in your home


Average indoor daily water consumption per person


Grains of hardness in your water


Grains of hardness to be removed daily

Daily Grain Removal Req

0 – 3,500 grains per day
3,501 – 4,500 grains per day
4,501 – 5,750 grains per day
5,751 – 6,850 grains per day

Suggested Softener Size

24,000 grain capacity
32,000 grain capacity
40,000 grain capacity
48,000 grain capacity